Remember that all treatment must be approved in advance by our partner Falck Health.
Do you need healthcare assistance?
Your health insurance guarantees rapid help when you need it. We are ready to provide you with good follow-up and professional peace of mind.
We can help you!
If you have health insurance at DNB we offer support for medical,, physical, and psychological first aid. Our goal is to ensure that you receive the treatment and follow-up that is necessary according to our terms and conditions. By reporting your case electronically, you gain fast access to relevant treatment. The insurance covers a range of health needs, and we are here to help you through the process to ensure that you receive the help you need.
Nationwide treatment network
Professional peace of mind and quality-assured treatment
Short waiting time
Guaranteed appointment within 10 working days after receiving documentation
Online booking
Book physiotherapy and psychology appointments yourself digitally
Do you need medical treatment?
Terms and Product Information
Treatment Options
Medical Treatment
You get fast access to qualified healthcare professionals. Report your needs electronically, and we will ensure you receive the necessary medical treatment. All treatments take place within our quality-assured network of healthcare providers.Please note that treatment must be pre-approved.
Physical Therapy
The insurance includes physical therapy with a flexible number of treatments adapted to individual needs and coverage. Treatment is carried out by qualified healthcare professionals in our network to provide you with the best care. Please note that all treatment must be pre-approved.Note that treatment must be pre-approved.
Talk therapy with a psychologist
We offer talk therapy with experienced psychologists in our network. You get quick access to professional help to treat mental health issues or receive support and assistance in managing minor and limited life challenges. The goal of talk therapy is to increase well-being, coping skills and quality of life, which can support you in challenging situations. Please note that treatment must be pre-approved before commencement.
Health assistance by telephone
You have access to medical advisory services by telephone around the clock from experienced nurses, who can provide you with guidance and advice when you need it.
Video doctor delivered by KRY
You can use video doctor services every day (07:00 to 22:00) for simpler medical issues.
Crisis Assistance
The insurance includes psychological first aid in the event of acute and serious incidents. The phone line is staffed 24 hours a day, so you get rapid help when you need it most. Call (+47) 24 06 21 23 for immediate support.The insurance covers all members of the insured's permanent household.
Helselos (Health Solution) - a helping hand
Are you on sick leave or at risk of becoming so? Helselos is a phone-based service where you receive professional health guidance and follow-up based on a holistic assessment. The adviser is a social worker and is backed by an interdisciplinary team of doctors, physiotherapists, psychologists and nurses.
Mental self-help online
Are you struggling with stress, depression, anxiety or sleeping problems? Gain access to our digital self-help program Flow, which is evidence-based and developed by experienced psychologists. Based on the preliminary self-test, you will receive tips and advice on how to manage and improve your mental health on your own.
What are others asking about?
Provider of the insurance
The insurance is provided by DNB Livsforsikring AS.