Remember that all treatment must be approved in advance by our partner Falck Health.
Do you help with a health situation?
Your health insurance guarantees quick help when you need it. We are ready to provide you with good follow-up and professional peace of mind.
We can help you!
If you have health insurance at DNB we offer support for medical,, physical, and psychological first aid. Our goal is to ensure that you receive the treatment and follow-up that is necessary according to our terms and conditions. By reporting your case electronically, you gain quick access to relevant treatment. The insurance covers a range of health needs, and we are here to help you through the process to ensure that you receive the help you need.
Nationwide treatment network
Quality-assured treatment through Falck's treatment network
Short waiting time
Guaranteed appointment 10 working days after received documentation
Online booking
Book physical treatment and psychologist’s appointments yourself digitally
Do you need medical treatment?
terms and conditions, and product information
Treatment options
Medical treatment
You get quick access to qualified healthcare personnel. Report your needs electronically, and we will ensure that you receive the necessary medical treatment. All treatments take place within our quality-assured network of providers. Note that treatment must be pre-approved.
Physical treatment
The insurance includes physical treatments such as physiotherapy and rehabilitation, with a flexible number of treatments tailored to individual needs and insurance coverage. The treatment is carried out by qualified healthcare personnel in our network for optimal follow-up. Note that treatment must be pre-approved.
Psychological first aid
We offer psychological treatment and counselling from experienced psychologists in our network. You gain access to professional help that can support you in challenging situations. Note that treatment must be pre-approved before starting.
Rapid health assistance by telephone
You have access to medical advice by phone 24 hours a day from experienced nurses, who can provide you with guidance and advice when you need it.
Video doctor provided by KRY
You can use video doctor services every day (07:00 to 22:00), for simpler medical issues.
Crisis Assistance
The insurance includes psychological first aid in the event of an acute or serious incident. The phone line is staffed 24 hours a day, so you get quick help when you need it most. Call (+47) 24 06 21 23 for rapid support. The insurance applies to all permanent members of the household.
Helselos (Health Solution) - a helping hand
Are you on sick leave or at risk of becoming so? Helselos is a phone-based service where you receive professional health guidance and follow-up based on a holistic assessment. The adviser is a social worker and is backed by an interdisciplinary team of doctors, physiotherapists, psychologists and nurses.
Mental self-help online
Are you struggling with stress, depression, anxiety or sleeping problems? Gain access to our digital self-help program Flow, which is evidence-based and developed by experienced psychologists. Based on the preliminary self-test, you will receive tips and advice on how to manage and improve your mental health on your own.
What do others ask about?
Provider of the insurance
The insurance is provided by DNB Livsforsikring AS.